Being a radiologist today can feel a bit like being on the Starship Enterprise: you have all these Star-Trek-like tools at your disposal – devices and applications with the ability to produce incredibly sophisticated digital images and insights that we couldn’t have imagined even twenty years ago.
Prioritizing patient comfort and satisfaction may be a hot topic among policy makers in today’s healthcare environment, but it’s nothing new for the healthcare providers who spend most of their time working directly with them. Radiology technologists like me have always known the vital role of a positive patient experience in creating clinical value for patients. In my role supervising MRI technologists at Phoenix Children’s Hospital, I’m made aware every day of the importance of providing a calming, supportive environment for our young patients and their families.
In our complex, multi-site tertiary care imaging department our challenge is to gather data about our imaging operations and create insights from it to help us make better business decisions, streamline operations and optimize access to care.
Have you ever wanted to be a fly on the wall when thought leaders in structural heart talk heart to heart about building their program, the challenges, the triumphs and the big picture, now is your chance, take a listen.