Lancaster General Hospital has lowest Medicare heart failure readmission rate in the U.S., according to government statistics. How this facility managed to become a leader in the field has to do with patient engagement.
But change didn’t come easily in dealing with a condition that sees 25 percent of patients readmitted within 30 days. Lancaster General’s program began 20 years ago, focusing on education about diet, medication and lifestyle choices.
“People think if I’m in the hospital I’m getting fixed,” said nurse practitioner Lisa Rathman, who helped start the program. “Nothing is ever fixed for these folks, unfortunately.”
Read more about the program here: